. Serve as a trusted expert advisor for analysis services, which may range from informal advice and training to formal presentations to all levels of leadership.
. Provide consultancy and advice to business partners to help address the business problem/issue.
. Lead requirements design and analysis to influence construction of specific complex solutions through scoping documents, implementation strategy and plans, definition of success criterion and risk assessments.
. Facilitate the elicitation, analysis and management of business requirements and business functional requirements that achieve changes to business processes, policies, information and information systems for highly complex and/or enterprise business problems.
. Ensure creation of and adherence to requirements approach and management plan in alignment with an overall project plan to meet the needs of the business. Ensure creation of and adherence to end-to-end traceability
. Advocate for and follow appropriate enterprise-wide standards for analysis, process documentation, and reviews.
. Support training and conducts focused analysis to ensure efficiency of project implementations and ensure desired results.
. Provide timely and accurate access to complex data, distribute reports as needed and present/explain results to business areas and leaders supported. Work with trainers to develop training programs that target problem areas.
. Use and promote industry standard analysis techniques for broad, enterprise focused and complex initiatives.
. Independently create effective presentations for review by varied levels of leadership; thoroughly document all analysis assumptions, procedures and results in a manner appropriate for both senior executive and management review
. Lead the identification of areas of potential business risk, on projects both within and outside of control, make recommendations related to mitigation and escalate as necessary.
. Facilitate the development and execution of communication plans; support changes to the technology, processes and people impacts to the solutions
. Build and support business vendor relationships by documenting business issues, determining project needs, and supporting training as needed.
. Provide work oversight and review documents and models produced by other Business Analysts to ensure quality of product. Coach and mentor those with less experience.
. A Bachelor's degree and 8 years of analysis experience to include significant experience with research, process analysis, developing business requirements, business functional design and managing requirements throughout a project life cycle.
. In lieu of a degree, 10 years of analysis experience as stated above.
. Significant experience with RRC or other similar requirements management tools is required.
. Previous experience should include leadership of analysis work related to highly complex and/or enterprise wide business issues and projects.
. Graduate Degree preferred
. Visual Design tools knowledge/skills highly desirable
. Experience in or knowledge of the health care industry is strongly preferred.
. Prior experience in management consulting is preferred.
. Strong leadership, coaching and mentoring skills
. Exceptional consultative skills needed, with ability to effectively present options, communicate risks and escalate issues as needed to management.
. Strong conflict resolution and decision making skills.
. Excellent oral and written communication and facilitation skills that include workgroup leadership, problem resolution across multiple groups, etc.
. Strong conflict resolution skills.
. Excellent PC Skills to include Word, Excel, PowerPoint
. Commitment to excellent customer service.
. Excellent research, analytical, problem solving skills, including a proven ability to interpret and present quantitative data.
. Excellent presentation skills, including the ability to share information effectively with senior leadership audiences.
. Ability to lead teams and work well independently.
. Excellent time management and organizational skills with ability to manage own and others' work to deadlines.
. Has significant expertise in varied industry standard analysis techniques, such a data flow modeling, use-case analysis, workflow analysis, , and functional decomposition analysis
. Prefer certification in business analysis (i.e. CBAP, IIBA)